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- We understand you are purchasing before physically viewing our products.
- All products sold by Bathwaredirect.com.au are covered by a manufacturers warranty, refer to the individual product information
- If you are not 100% happy with the product you have ordered and received, please phone our office on 1800 655 314 within 7 days to notify your intention to return the goods.
- Bathwaredirect.com.au reserves the right to charge a 20% re-stocking fee of the cost of the goods to be returned (not including freight).
- Freight arrangement and cost will be the customers' responsibility.
- Please note, goods must be returned in their original condition.
- It is a condition of our warranties that all products sold on Bathwaredirect.com.au are installed by a licensed plumber or qualified tradesperson.