I recently purchased bath rails and other accessories in the Series 73 range, through your Company. Delivery was swift and I was very pleased with the product.
A few days later, when the plumbers arrived to install, I noticed a small blemish in one end of one towel rail. I rang and told you but did not ask for a replacement as I felt if placed in the corner, it would not be noticed. To my surprise you sent me a replacement within two days.
I am so very pleased with not only the product but of the unbelievable service and highly recommend your products. Thank you for your wonderful service.